Shipping & Return Policy

At AutoPintora, we are committed to providing clear, fair, and transparent shipping and return policies. Please review the information below carefully before placing your order.

---

🚚 Shipping Policy

Shipping Locations

We currently ship orders within the United States only.

---

Free Shipping

• Free Standard Shipping is available on all orders shipped within California.

• No minimum purchase is required.

---

Flat Rate Shipping

For customers located outside California:

• Alaska, Hawaii, and Puerto Rico (U.S. territories outside the mainland): Shipping rates are calculated and shown at checkout.

---

No Additional Charges

• We do not charge any additional shipping fees at delivery.

• Customers will never be required to pay extra postage upon receiving their order.

• All shipping costs are finalized and displayed during checkout.

---

Processing Time

• Orders are processed within 1–2 business days.

• Orders placed on weekends or holidays will be processed the next business day.

---

Shipping Carriers

We ship using trusted carriers such as:

• USPS

• UPS

Carrier selection depends on package size, weight, and destination.

---

Delivery Time

Estimated delivery times range from 2–7 business days after shipment, depending on location and carrier conditions.

Delivery times are estimates and may be affected by weather, holidays, or carrier delays.

---

Order Tracking

• A tracking number will be emailed once your order ships.

• Tracking updates may take up to 24 hours to appear.

---

🔁 Return Policy

Eligible Returns

• Returns are accepted within 14 days of delivery for eligible items.

• Items must be unused, unopened, and in their original packaging.

---

Non-Returnable Items (IMPORTANT)

For safety, regulatory, and hazardous material reasons:

❌ Spray paint, aerosol products, and paint cans are NON-RETURNABLE.

This includes (but is not limited to):

• Automotive spray paints

• Primer sprays

• Clear coat sprays

• Any pressurized or hazardous paint products

Once shipped, these items cannot be returned or exchanged, even if unopened.

---

Damaged or Incorrect Items

If you receive:

• A damaged item

• The wrong product

Please contact us within 48 hours of delivery with photos of:

• The product

• The packaging

• The shipping label

We will review the issue and provide a replacement or resolution where applicable.

---

Return Shipping

• Customers are responsible for return shipping costs on eligible returns.

• Original shipping fees are non-refundable.

---

Contact Us

If you have questions about shipping or returns, please contact us before placing your order:

📧 Email: Contact@autopintora.com
📄 Contact Page: Available on our website

---

By placing an order with AutoPintora, you agree to this Shipping & Return Policy